Terms and Conditions for More Than Words™ Certification
Please read the following terms and conditions carefully. It is
important that you understand what you are agreeing to and what The
Hanen Centre’s policies include.
By registering for this workshop you are agreeing to the
following terms and conditions:
Mandatory Pre-Workshop Assignment
This workshop includes a mandatory pre-workshop assignment, which
covers important content needed to participate in the workshop and
receive your certification. The assignment is estimated to take between
3-5 hours, depending on which workshop you are attending.
If the assignment is not completed and submitted on time, participants
will not be permitted to attend the workshop. Any refunds
will be subject to the cancellation policy of the host organization AND
may result in forfeiture of the entire registration fee.
Cancellation by registrant
For workshops hosted by The Hanen Centre:
75% of workshop fee will be refunded if written notification of
cancellation is received and a substitute can be found. No refunds will
be given if a substitute cannot be found.
- For Hanen Workshops presented
organization: it is the responsibility of the registrant to
contact said organization for details on their cancellation policy for
this workshop. The Hanen Centre’s cancellation policy does not apply to
workshops presented by another organization.
Cancellation by The Hanen Centre
If The Hanen Centre cancels a workshop after it has sent out email
confirmation that the workshop will go ahead and if participants have
already incurred travel and accommodation costs, The Hanen Centre may,
at its own discretion, reimburse participants for travel and
accommodation costs already incurred and that can be proven with
official receipts. No other expenses will be considered for
Booking Travel and Accommodations
Workshop participants are responsible for
researching and arranging
their own travel and accommodations. Participants must wait for the
final workshop go-ahead by email before incurring any non-refundable
expenses. The Hanen Centre is not responsible for any losses incurred
by a workshop registrant who books travel and accommodation before the
workshop is officially confirmed as going ahead by email.
Enrollment is limited. Registrations are processed
on a first-come,
first-served basis and are not guaranteed until full payment has been
received by The Hanen Centre or host organization.
Attendance and participation for the full three
days of the workshop
are mandatory. Arriving late to the first day of the workshop may
result in the participant being denied admission to the workshop.
Missing any other part of the workshop could result in the participant
being unable to complete the workshop and/or not receiving his/her
The pre-requisite for attending this workshop is an accredited
degree in speech-language pathology/communication disorders/sciences as
assessed by The Hanen Centre. The Hanen Centre reserves the right to
verify the information provided at registration and may ask for
additional information, or for copies of official documentation of a
participant’s qualification. If payment is made by credit card through
the Hanen website at the time of registration and a participant is
found not to be eligible to attend, a refund will be given. The Hanen
Centre reserves the right to revoke approval to attend a workshop
without notice and potentially without refund if the information
supplied is found to be inaccurate.
Hanen workshops are conducted in English and a high
fluency of academic level, spoken and written English is required for full participation
and certification in the workshop. By accepting these terms and
conditions you are confirming that your English is at the required
level to participate fully in the workshop.
Copyright and Translation of
All materials supplied at a Hanen Workshop are
provided in English, are
the intellectual property of The Hanen Centre and are protected by
International Copyright Law. You may not undertake any translation or
adaptation of Hanen materials for any purpose whatsoever without
requesting and receiving written permission beforehand from The Hanen
Centre. Please note that we do not grant permission to all requests for
At the end of the workshop, you will be required to review and
cooperative agreement with The Hanen Centre, which is a legally binding
document and which contains a detailed version of these terms.
Use of Personal Information
The Hanen Centre respects your privacy. We protect
your personal information and adhere to all legislative requirements under Canadian
law. We do not rent, sell or trade our mailing lists. The information
you provide to us will be used to keep you informed about our
activities, including trainings, resources, membership activities and
to issue receipts, when applicable. If at any time you wish to stop
receiving this information, simply contact us at firstname.lastname@example.org.
The Hanen Centre may share your personal information with the
workshop host who is coordinating the workshop for which you have registered.
Because you provide your personal information to The Hanen Centre upon
registration, this information is not automatically shared with the
workshop host. However, in order to facilitate workshop hosts’ ability
to contact registrants in case of emergency (for example, extreme
weather may result in a workshop being cancelled or a fire may result
in change in workshop location). Therefore, The Hanen Centre will
provide the workshop host with your name, email address and phone
numbers. The Hanen Centre informs hosts that this personal information
can be used solely for the purpose of workshop coordination and
communication and that this information must be destroyed after the
workshop. The Hanen Centre is, however, unable to guarantee that your
personal information will be destroyed.