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Technical Requirements for Accessing Hanen e-Seminars

On Demand e-Seminars

Internet
  • High speed internet connection (cable modem, DSL, or better)
Audio
  • Your computer must be equipped with speakers, or you may use headphones or a headset.
Applications
  • Java. If you do not have Java, you may download it for free at Java.com
     
  • Adobe Flash Player. If you're not sure whether or not you have Adobe Flash Player, try playing the videos on this page. If the videos do not play, you will need to install or upgrade your Adobe Flash Player. You may do so for free at Adobe.com
Mac Devices
  • If you are using a Mac computer or an iPad, we recommend using Safari as your web browser.

Live e-Seminars / Online sessions

Internet
  • High speed internet connection (cable modem, DSL, or better)
     
  • If you will be participating in this e-Seminar or webinar from an environment with strict internet policies, please ensure that you are not restricted from logging in by clicking here to join a test session.
Audio
  • It is recommended that you participate using a computer equipped with speakers, or that you use headphones or a headset. If your computer is not equipped with speakers, you may listen to the e-Seminar by calling in on your telephone (local phone numbers will be provided once you have logged into the e-Seminar).
     
  • If you are a guest speaker/panelist for the e-Seminar, or if you are attending a SPARK Communication workshop online follow up, please ensure that you have a working microphone connected to your computer. If you do not have a microphone available, you may also use the Telephone option, as indicated above.
Applications
  • Java. If you do not have Java, you may download it for free at Java.com
     
  • Adobe Flash Player. If you're not sure whether or not you have Adobe Flash Player, try playing the videos on this page. If the videos do not play, you will need to install or upgrade your Adobe Flash Player. You may do so for free at Adobe.com
iPad/Android Tablet Users
  • Please note that iPads and other tablet computers are not fully compatible with the e-Seminar software, and we do not recommend attending a live Hanen e-Seminar using one of these devices.
     
  • If you still plan on attending the e-Seminar using an iPad or Android Tablet, please download the "Go To Meeting" application from the iTunes App store OR Google Play in advance of the presentation date.


Technical Support

If you have any questions or require further information regarding the technical requirements to view/participate in a Hanen e-Seminar, please Contact Us.